Shipping Policy

SHIPPING

Please do not accept damaged cartons. If you receive a shipment with damaged cartons, refuse delivery (noting the reason for refusal) and immediately contact customer service at 1-866-840-2870. WellnessMed Supply Inc. must authorize all other returns in advance. Special orders disposable and discontinued merchandise cannot be canceled and are non-returnable. 

  • Standard Shipping: 3-5 days
  • Shipping charges will apply to all orders based on the items in your order
  • Where we ship to: Anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
  • We are not able to ship to PO boxes
  • Returned items are subject to restocking fees
  • SHIPMENTS TO REMOTE, AIR STAGE, OR RURAL LOCATIONS MAY INCUR ADDITIONAL SHIPPING CHARGES

In order to process your order without delays it is important to provide complete and accurate shipping information as well as a current email address and phone number where you can be reached in the event of a shipping address issue.  Note: It is the customer's responsibility to provide a reliable shipping address. If a Canada post tracking confirmation, or Courier tracking confirmation indicates that an order has been delivered, then we are not responsible for re-shipping or a refund of the order, if it has been lost. We will ship your order to the address EXACTLY as it is input on our website, therefore orders returned to us undeliverable due to customer input error will not be re-shipped without a form of payment to cover new shipping costs.